When Receiving Your Product

Before signing the delivery receipt, please check your product's box for any damage or issues. If you notice any damage, missing items, or if the box's seal is broken, do not sign any delivery documents. Instead, request a damage report from the courier and return the box. Once you fulfill this obligation, your new products will be sent to you immediately. If you accept delivery of products with damaged boxes or claimed missing contents, we are not responsible for any damage or missing items. Please report this situation as soon as possible to our **email address** or contact us verbally at **phone number**, including your contract/order number.

Customer Service

For all your inquiries regarding orders or to get information about products, you can reach us from anywhere in Turkey via our phone number *** or submit a support request by filling out our contact form.