Distance Sales Agreement

This Distance Sales Agreement applies to sales transactions made electronically between the consumer and the seller and sets forth the rights and obligations of the parties. This agreement is arranged in accordance with the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

1. Parties

Seller:

The seller is the product/service provider on the date this agreement is drafted. The contact details are provided on the website and made available to the consumer.

Buyer (Consumer):

The buyer is the person who places an order through the seller's website and is a party to this agreement. The buyer agrees to this contract by providing the contact information during the order process.

2. Subject of the Agreement

This agreement regulates the rights and obligations of the parties concerning the sale and delivery of the product/service ordered by the buyer from the seller's website. The subject of the agreement is the product/service ordered by the buyer, its specifications, sale price, and payment terms.

3. Product/Service Information

The type, quantity, brand/model, color, and the total sale price including taxes of the product/service have been presented to the buyer based on the details provided during the order process. These details become an integral part of this agreement once the buyer confirms the order.

4. Delivery Conditions

4.1. The ordered product will be delivered to the address specified by the buyer. The delivery time does not exceed 30 days from the confirmation of the order.

4.2. Unless otherwise stated, the delivery costs of the product are the responsibility of the buyer. The seller is responsible for delivering the product intact and complete.

5. Payment Terms

The buyer is obliged to pay the full and complete price of the product using the selected payment method. The seller may withhold delivery of the product until the payment is fully made.

6. Right of Withdrawal

6.1. The buyer has the right to withdraw from the agreement within 14 days after receiving the product, without providing any reason and without paying any penalty.

6.2. To exercise the right of withdrawal, the buyer must notify the seller in writing within this period. The product to be returned under the right of withdrawal must be unused and retain its resaleable condition.

7. Product Return and Exchange Conditions

7.1. The buyer may return the product by exercising the right of withdrawal or if the product is defective. The return process will be carried out according to the procedure determined by the seller.

7.2. In case of return, the product price will be refunded to the payment method used by the buyer within 14 days of the return of the product.

8. Privacy and Security

The seller keeps the buyer's personal information confidential and does not share it with third parties. The buyer's payment information is used only during the payment process and is not stored.

9. Dispute Resolution

In case of any disputes arising from this agreement, the Consumer Arbitration Committees and Consumer Courts in the seller's place of residence shall have jurisdiction.

10. Enforceability

The buyer is deemed to have accepted all terms of this agreement from the moment the order is placed. This agreement becomes effective when the buyer confirms the order.

Contact

If you have any questions regarding this agreement, please feel free to contact us.